MOTO Chair Care Instructions & Warranty
Congratulations on your purchase of a Homecamp MOTO Chair! You’ve secured a beautiful, durable piece of furniture that we hope you’ll cherish for years to come. Before use, please read this manual carefully and assemble your chair as instructed
How to Care for Your MOTO Chair
Storage and Cleaning
The MOTO Chair is designed for both indoor and outdoor use. To prolong its lifespan:
- Store the chair in its canvas bag in a dry, low-humidity environment when not in use.
- Clean the chair using mild soap and a soft brush, then allow it to air dry naturally.
- Ensure sand or dirt is removed from the chair's feet after use.
- For the canvas seat: Hand wash with a mild detergent or soap (e.g., Castile soap) in cold water
Further Protection To maximise your chair’s lifespan:
- Store it in a cool, dry place after use.
- Avoid prolonged exposure to humidity, UV rays, or saltwater, as these elements can cause damage and premature weathering.
The MOTO Chair is lightly oiled for a natural finish. For outdoor use, consider periodic re-coating:
- Clean and dry the wood surface.
- Lightly sand, if needed, and apply a thin coat of Danish Oil or Hardwax Oil.
- For enhanced protection, polyurethane-based coatings can be used. Note that this will alter the wood’s appearance.
MOTO Chair Warranty
Homecamp guarantees that your MOTO Chair is free from manufacturing defects in materials and workmanship at the time of purchase.
Warranty Coverage
- Valid for 1 year from the date of purchase.
- Covers manufacturing faults in wood, upholstery, or hardware components.
- Limited to the original purchaser and applies to the first-time purchase only.
Exclusions This warranty does not cover:
- Improper use or damage due to natural disasters or force majeure.
- Damage resulting from non-compliance with the manufacturer’s instructions.
- Normal wear and tear, including scratches, stains, or breakage.
- Misassembly or unauthorised disassembly.
- Natural variations in wood colour or texture, as these are inherent characteristics.
- Changes in wood (e.g., deformation, discolouration, cracking) due to exposure to sunlight, moisture, etc.
- Fading of seat fabric after prolonged sunlight exposure.
- Used seat cloths, due to hygiene reasons.
Returns
Once product packaging is opened, we offer a 7-day appreciation period to confirm the product is in good working condition. Please note, this is not a trial period. Returns or exchanges are only accepted if there is a manufacturing defect, confirmed by Homecamp’s inspection.
Return Process
To initiate a return:
- Contact Homecamp via email at [email protected] with your original order number, a description of the issue, and relevant photos.
- Upon approval, a return number and further instructions will be provided. If a manufacturing defect is confirmed, the product will be replaced or an alternative offer will be made within 7 days of inspection.